Customer reports
Map-click reporting ties blowouts, leaks, broken headgates, obstructions, and access notes to an exact location — not a vague phone description. Water users do not need an account to report a problem.
For irrigation districts and canal companies
Irrigation district software built on the map, not the ticket queue
WaterOps is the district side of FieldFlowCAD. Water users report a problem by clicking the map. Staff triage, schedule, and assign it. Crews close it out from the truck with parts and actual cost. Every repair stays attached to the canal, headgate, or valve it happened on.
Why it is different: generic work-order software tracks tickets. WaterOps tracks infrastructure. A report is tied to an exact location and to the lateral, headgate, part, and work history behind it.
Report, schedule, repair, close the loop
Official triage
Priority, assignment, scheduled repair date, parts needed, and official notes stay visible right beside the map.
Crew updates
Field personnel mark work in progress, add notes, record parts used, and close jobs out with actual cost.
Repair history
Infrastructure becomes a record over time: what failed, what was repaired, which parts went in, and when.
District asset pins
Staff drop their own headgates, valves, pumps, and notes straight onto the district map, independent of anything a customer has drawn.
One shared map
The same headgates, ditches, and fields carry across the landowner design workspace and the district map.
How a district gets set up
- Get an official access key. WaterOps is keyed access. Each district gets its own workspace.
- Add staff and crews. Employees join with a district join code and sign in with their own accounts.
- Register your water users. Registered customers of a subscribed district get the full FieldFlowCAD design tools free.
- Start taking reports. The public report-a-problem form feeds straight into the district work queue.
Your district owns its data
Each district workspace is separate. District records, documents, and exports belong to the district, and online payments from water users go through the district's own Stripe account rather than through FieldFlowCAD.
Common questions
What does WaterOps cost?
The Official / district membership is $149 a month or $1,490 a year. It includes everything in the FieldFlowCAD membership, the WaterOps staff, crew, and dispatch tools, and free full access for your registered customers. See pricing.
Do water users have to create an account to report a problem?
No. The report form asks what is wrong, where it is, and how to reach them, and sends it to the district queue.
Is it only for large districts?
No. It is built for irrigation districts, canal and ditch companies, and watermasters of any size that maintain shared delivery infrastructure.
See the district map
Open WaterOps to view the public report form and sign-in, or compare plans.